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3chat-customer-growth

3chat Customer Growth

Run customer outreach across Instagram, Facebook Messenger, and WhatsApp from DeepSeek Harness. Review customer context, prepare personalized messages, and send through connected 3Chat channels after your confirmation. When customers reply, your configured 3Chat Agent can continue the conversation 2

The plugin will be installed here. Keep web if you are unsure.

npx -y @deepseek-ai/dsh plugin --profile web add github:3ChatAI-NCT/3chatai-deepseek-harness-plugin#d741956969f0adcd523c13d682e9ca8d7b313cb0
READMECompatibilityVersions

Description

Run customer outreach across Instagram, Facebook Messenger, and WhatsApp from DeepSeek Harness. Review customer context, prepare personalized messages, and send through connected 3Chat channels after your confirmation. When customers reply, your configured 3Chat Agent can continue the conversation 24/7, answer questions, handle objections, and guide the next step or hand off to a person. Access and actions follow your organization’s 3Chat permissions.

Compatibility and provenance

3chat Customer Growth is published as 3chat-customer-growth and currently resolves to version 2.1.4. The Hub verifies its manifest and preserves the exact installation source for reproducible installs.

DSH compatibility
*
Runtime surfaces
web
Release source
github
Registry updated
10/19/2026

Versions

2.1.4stable
10/19/2026
2.1.3stable
10/12/2026
2.1.2stable
10/10/2026

Related plugins

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2.1.4
DSH
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Surface
web
License
Apache-2.0
Source
github
GitHub
★ 7
Weekly downloads
0
Last push
10/19/2026
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README

3Chat 私域客户运营

中文 · English

3Chat 私域客户运营是面向 DeepSeek Harness 的开源插件。通过微信、企业微信、小红书、抖音等已连接渠道查询、筛选客户。向单个或批量客户定向发送个性化消息。客户产生回复后,已配置的 3Chat Agent 可接续上下文,提供 7×24 小时自主接待,持续完成需求沟通、产品答疑、异议处理和购买引导,帮助商家将客户洞察转化为真实触达和成交机会。

从客户洞察到下一轮沟通

例如,你想重新联系最近咨询过的客户:

  1. 找到客户:描述时间范围和筛选条件,查看客户名单及最近沟通上下文。
  2. 准备跟进:让 DeepSeek Harness 总结客户关心的问题,结合你提供的产品资料和活动素材拟定消息。
  3. 确认触达:核对收件人、发送账号、渠道、正文和附件后发送;批量发送可继续查询任务进度及逐项结果。
  4. 接待回复:客户回到已连接渠道后,由该渠道已配置的 3Chat Agent 按知识和业务规则接待,必要时转交人工。

你得到的是可继续行动的客户分析、消息草稿和发送结果。成交、预约等业务结果仍需结合实际业务记录判断。

三方如何配合

角色负责什么
DeepSeek Harness理解目标、读取客户上下文、分析问题、生成草稿,并编排插件工具。
本插件将 3Chat 的客户、会话、群、附件和消息能力接入 DSH,处理授权与调用。
3Chat 平台与 Agent提供客户数据和渠道执行;在 3Chat 中预先配置的 Agent 负责回复接待。

接通插件前,先在 3Chat 中准备好组织/空间、渠道及 Agent 回复能力。 插件授权与客户回复接待是两个步骤,详细准备方法见使用指南。

试着说一句

我昨天有哪些新客户?

给林女士拟一条跟进信息

把这张活动图片和介绍,发给张先生

以上分别展示查询、拟稿和发送。拟稿后可继续调整;发送时先确认目标客户和最终内容。同名客户由你选择,批次结果可在同一对话中继续查询。

开始使用

需要官方 0.2.1-rc.2 或更新版本 DeepSeek Harness 和具有客户查询、渠道发送权限的 3Chat 组织账号。

  1. 在 3Chat 国内站 准备业务空间、连接渠道;需要自主接待时,配置该渠道的 Agent、知识和转人工规则。

  2. 打开 DSH「插件 → 添加插件」,粘贴仓库完整地址,安装后启用:

    https://github.com/3ChatAI-NCT/3chatai-deepseek-harness-plugin
    
  3. 打开“3Chat 私域客户运营”,点击“连接 3Chat”,在浏览器登录目标组织账号并授权。

  4. 返回对话,先查询一个已知客户,再准备一条跟进草稿。

在「插件 → 添加插件」中输入上述仓库地址,即可安装 3Chat 插件。启用并完成账号授权后,即可在 DeepSeek Harness 对话中使用客户运营功能。升级时先卸载,再粘贴同一地址安装。也可使用 Release 安装包。自行构建见开发说明。

插件随 DSH 界面语言选择服务:中文连接国内服务,其他语言连接海外服务;两端分别授权。上传和发送还需通过 DSH 的本次执行确认。客户与渠道可见范围遵循组织授权。

进一步使用

  • 使用指南:空间与回复能力准备、完整跟进示例、连接与发送常见问题。
  • 开发说明:源码构建、宿主兼容范围、工具接口和社区收录准备。

当前插件提供客户/会话/群查询、上下文读取、附件上传、单发与批量发送,以及批次状态查询。品牌库、定时活动、持续跟进任务控制和收入归因属于更广的产品规划;本插件的现有工具范围见开发说明。

反馈与许可

问题和建议请提交到 Issues,附上复现步骤、DSH 环境和去除客户信息后的错误提示。开发贡献请先阅读开发说明。

Apache-2.0。安装包包含所打包依赖的许可声明。